InPost - modern logistics services

25-03-2024

Download the full report

A leader in offering modern logistics services and the first company in Poland to create a network of parcel lockers, InPost has created self-service parcel dispatch and collection points, open 24/7. It was founded in 2000 and currently has more then 17,000 parcel lockers and more then 7 million mobile app users.

The company is highly focused on sustainability, preparing innovative eco-offers for clients with ECOreturn, EkoBox, and Appkomat.

1. ECOreturn - A service linked with their parcel lockers which gives clients the opportunity to send back products/items they do not use anymore; all available using an online form.

2. EcoBox – Sustainable, reusable packaging and the first system of secondary packaging circulation for e-shops in Poland. Client can choose getting the package in EcoBox, which they can later give back using the parcel locker.

3. Appkomats - Parcel lockers without any screen, all managed through the mobile app

Ebeltoft expert opinion

InPost is one of the fastest growing and innovative companies operating in Poland, and are now moving abroad. InPost not only develops new technologies for parcel lockers, but has a grander vision of creating innovative concepts that can support sustainability and better efficiency in various industries.

Everytime InPost comes up with some new innovation, it is a one of a kind solution. What is important, these soultions are created both for the companies and individual clients who send and pick up the packages. They constantly work on being more eco-friendly, faster and more efficient. InPost is also quite the leader in real marketing activities, reacting immediately to the fast changing environment.

Find out more innovative cases in "Retail Innovations" report, prepared by KISS Retail and Ebeltoft Group, downloadable in full here: