RETAIL INNOVATIONS 2024

RETAIL INNOVATIONS 2024: The next generation of retail has arrived to inspire and prepare your business for the future.

As every year, we bring you the new “Retail Innovations 2024” report: 52 fascinating case studies that show a renewed interest in physical stores. As digital customer acquisition costs rise, physical retail is a very attractive direct channel to attract new customers and drive profitable growth.

The areas that stand out from these selected cases remain:

• A better world: Winners limit the impact of their operations on the environment while maximizing their positive impact on society.
• An enhanced experience: Memorable and immersive brand experiences. In many cases, an interactive community is fostered around the products they market.
• Hyper-efficiency: The best brands achieve an easy and convenient omnichannel experience through advanced processes. With the rapid adoption of artificial intelligence (AI), robotics and machine learning, retailers are evolving their services and gaining efficiency. Many are leveraging technology for internal processes, eliminating friction and streamlining operations to serve both employees and customers.

Download the new “Retail Innovations 2024” report.

By continuously studying and applying innovative retail concepts, we at KISS RETAIL help our clients adapt quickly to new market challenges.

Apply what you've learned to prepare your business for the future. As you review the cases collected in this new edition of Retail Innovations 2024, pay special attention to the ideas that break out of the categories closest to your own to challenge your thinking: how can innovators who seem far removed from your products or services help your company become the next great disruptive company? How can your company be an agent of social or environmental change? These cases represent the most disruptive ideas that are driving global retail.