RETAIL INNOVATIONS (2024)
26-08-2024
The next generation of retail has arrived to inspire and prepare your business for the future.
52 fascinating case studies that show a renewed interest in physical stores. As digital customer acquisition costs rise, physical retail is a very attractive direct channel to engage new customers and drive profitable growth. The areas that stand out from these selected cases are:
- A better world: Winners limit the impact of their operations on the environment while maximizing their positive impact on society.
- An enhanced experience: Memorable and immersive brand experiences. In many cases, an interactive community is fostered around the products they market.
- Hyper-efficiency: The best Brands achieve an easy and convenient omnichannel experience through advanced processes. With the rapid adoption of artificial intelligence (AI), robotics and machine learning, retailers are evolving their services and gaining efficiency. Many are leveraging technology for internal processes, eliminating friction and streamlining operations to serve both employees and customers.