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Phygital Transition (2019)

Phygital Transition (2019)

150 retail executives share their views on their "phygital" transition. How digital is transforming the physical world, and how the integration of both can help them invent their future.

The future of Services in Retail (2018)

The future of Services in Retail (2018)

The future of retail involves integrating new services, products and channels to provide frictionless solutions that save customers time or enable engaging experiences. At the same time, intensifying competition and pressure on the sector's already reduced margins are forcing retailers to look for alternatives to reinvent and achieve a more sustainable business.

Brands going Retail (2017)

Brands going Retail (2017)

Key ideas and recommendations for any brand or manufacturer considering opening a direct channel.
Brands Going Retail studies the direct-to-consumer business and the crucial relationship that can be built with the end customer. Created by compiling research in 24 countries.