We use our own cookies and third parties ones to offer our services and collect statistical data. If you continue browsing the internet you accept them.
More information

Hoss Intropia

Customer service manual and training


Hoss INTROPIA is a recognized international clothing brand for women who want to dress elegant and stylish.

They hire KISS Retail to help them achieve excellence in personalized customer service and styling advice.


Research on the best and most inspirational practices in luxury in-store customer experience.

Definition of Hoss Intropia's personalized sales process and customer service guidelines, segmented by profile.

Preparation of the Hoss Intropia customer service manual and training sessions for all store managers.  


Reinforcement of the differential positioning of the Brand during the sales process, and the sales advisors' speech.

Improvement of the customer's in-store experience and conversion.

Contact form

DATA PROTECTION INFORMATION. Purposes: To respond to your requests and send you commercial information on our products and services, including by e-mail. Legitimation: Consent of the interested party. Addressees: No transfer of data is foreseen. Rights: You can withdraw your consent at any time, as well as access, rectify, delete your data and other rights at info@kissretail.com. Additional information: you can find more information at Privacy Policy