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Operations Optimization

Optimization of store operations

Business processes and store operations are key levers of any retail business, whether because of their significant impact on the operating account, the customer shopping experience, or because of their relevance and impact on employee satisfaction. 

KISS Retail analyzes in detail all in-store operations to help you identify inefficiencies, simplify tasks, increase productivity, and reduce costs. We do this from a global approach considering the perspective of the customer, the store staff, as well as other departments to detect the problems and inefficiencies in the processes.

The findings and operational recommendations of KISS Retail have allowed our clients to rethink organizational aspects as well as refocus their business procedures, gaining in efficiency and improving margins.

Operations Optimization

Includes among others:

  • In-store operations model Audit
  • Back-office and front-office processes evaluation
  • Procedures and tasks redesigning
  • Operations planning
  • Procedure manual

Projects completed

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