At KISS Retail we help you to define the omnichannel strategy, design the organization and prioritize projects. We contribute to understand the customer experience with its friction points, as well as to visualize the best and inspiring omnichannel practices, to establish a multichannel business strategy in an effective and coherent way that allows to improve the comfort and omnichannel shopping experience of the final customer.
Our clients have understood that the internet and the physical store must empower each other, that the digital transformation serves to align physical and online store operations, as well as to better interact with customers, and thus maximize the potential of the global business.
Includes among others:
Research, analysis, trends and innovations
Winning strategies and business models
Pragmatic solutions that improve results